$1500 Resort Credits

With $1500 Resort Credit, Palace Resorts guests’ desires and all vacation fantasies are fulfilled. On top of the already unmatched all-inclusive luxury amenities and service, this resort credit can be used on room upgrades, spa and beauty salon treatments, golf outings, romantic dinners, upgraded wine list and select Palace Resorts Wedding Collections. With the new Palace Resort Kiosko app, you will be able to know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during your stay at Palace Resorts. What’s better is that the app is completely free, and it can be found on Apple’s app store. Guests will also be able to use the Palace Resort Kiosko app to do the following:

  • Resort Credit Balance - Know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during the stay.
  • Agenda / Schedule -Stay on top of all of the activities reserved by date and time; spa treatments, golf tee times, tours, romantic dinners, etc. All scheduled activities will be registered, even if they are paid with Resort Credit or Room Charge.
  • Services - Divided in categories, it contains all the products and services offered with Resort Credit according to the property where the guest is staying.
  • Promotions- It has an image slide about the current promotions and next events at Palace Resorts.

Activities: Chichen Itza, Isla Mujeres, *Coba, *Wet’n Wild, and Ultimate Dolphin Swim Experience (Transportation for this activity is not included.)

Resort Credit can be applied to any of the services and/or amenities included below. Amounts shown are the maximum credit that can be applied towards each product/service for a maximum cumulative amount of the applicable Resort Credit per reservation.

When using Resort Credit for My Palace Memories, Resort Credit Shop, and all other products and services included in this promotion, an 11% service tax and fees will apply. Taxes and fees can be paid with cash, credit card, or other authorized means at check-out.

TOURS: Chichen Itza, Isla Mujeres, *Coba, *Wet’n Wild, and Ultimate Dolphin Swim Experience. (Isla Mujeres Palace: Isla Discovery Club; Beach Palace, Sun Palace and Moon Palace Golf & Spa Resort: Moon Palace Dolphinarium; Playacar Palace: Puerto Aventuras.) All participants in the Ultimate Dolphin Swim Experience must be at least 8 years old and no less than 48 inches tall. Tours and activities are provided by the Palace Vacation Planners.

GOLF:  Use resort credit towards green fees, and shared cart. Golf Course: Moon Spa & Golf Club. Transportation to the golf course is included. Not valid for clubs or shoe rental.

JACK NICLAUS ACADEMY: Resort Credit can also be used towards lessons at the Jack Nicklaus Academy of Golf.

SPA/ BEAUTY SALON SERVICES: Use Resort Credits on spa and/or beauty salon services.

ROMANTIC DINNER:  Romantic Dinner includes Surf & Turf featuring high quality US beef and sparkling wine.  Adults only.

UPGRADED WINE LIST: Select from award winning wines. Regular wines are already included in  your all inclusive package.

ROOM UPGRADE: Use up to $1,500 Resort Credit in room upgrade available upon arrival when you book a 5-8 night stay, $750 Resort Credit with a 4 night stay, $500 Resort Credit with a 3 night stay, $2,000 Resort Credit with a 9-11 night stay, and $2,500 Resort Credit with a 12 + night stay.

WEDDINGS: Use resort credit on select Palace Resorts Wedding Collections exclusively. Resort Credit is only applicable on Wedding Collections with a $3,000 value or higher (Exotic Peacock, Lavender Luxe, Pearl Shimmer, Sunset & Pure Collections)

So How Much Resort Credit Can You Use On Each Activity?: